沟通人与机器

临睡前看到“Android之父抨击Siri:和人沟通而非机器 http://mobile.csdn.net/a/20111021/306190.html”,又来了感觉。查了下,9to5mac.com/2011/10/19/andy-rubin-talks-apple-after-steve-jobs-siri-and-the-competition/  这里有详细背景,他是在AllThingsD Asia上说到这个的,有录相 http://allthingsd.com/20111019/andy-rubin-video-highlights-from-asiad-video/ 。

 

原话:

“To some degree it is natural for you to talk to your phone,” Rubin said, but historically that has meant talking to another person. As for talking to your phone without actually trying to connect to another person, Rubin says he’s not so sure. “We’ll see how pervasive it gets.”

 

从某个角度看,他说得一点也不错,我们拿着手机本意是要与人交流,大部分人也更喜欢用自然语言跟人交流。我也越来越喜欢打电话跟人聊。不过,在聊之前,先得建立一个连接,这样就得输入手机号或者到通讯录里查。不知道有多少人能靠瞬间记忆把11位的手机号记住,反正我一般在纸条和手机屏之间来回移动视线3回,时不时还会敲错。唉,要是有个人在旁边帮忙,只要对他说,把13981726354加到通讯录时并拨通电话就好了。这才叫与人交流嘛,不知道Rubin先生是不是配有秘书?

另外,交流的载体现在可不只有语音了,还可以是文本消息、图片、视频或者更复杂的。相应的操作也复杂起来。比如教会Nemo爷爷收email之后,我时不时就会想把小Nemo画的画、搭的积木啥的发给他欣赏,这需要1先调出相机应用,2拍照,3切换到相册,4点击分享,5点击email,6输入email收件人(点地址栏,可能需要切换软键盘,输入头几个字母回车,选择自动提示的完整地址),7写标题,8点发送,9选择文件大小(iPhone)。要是有个人在旁边随时侍候着,只要说一声拍照并发给老爷子,那该多好呀,这才叫跟人交流呢。

而智能手机并不只是通信工具,还是随身信息终端。不过即使以iPhone用户体验之佳,在日历上加个有提醒的事项之烦琐,也经常让我放弃用它。说到这个,联想的乐助理真是个不错的点子,非常爽。在没有乐助理之前,很多老板都是靠秘书帮忙搞定的吧。不过Rubin先生应该能自己搞定的。

窃以为Siri玩家对着手机说话,并不是Rubin意义上的交流,而是一种操作界面。虽然,现在众多玩家和媒体竞相以逗Siri为乐,大家都明白只是玩笑吧,就像许多司机都有遛GPS的恶趣味。

Rubin说手机不应该成为人们的助理,当然了,这个小玩艺还远远不如职业秘书好用,不过不是每个人都请得起秘书的!智能手机应该也必然成为人们的助手,或许Rubin先生应该认真读一下Steve Jobs 1985年说过一段话:

We’re living in the wake of the petrochemical revolution of 100 years ago. The petrochemical revolution gave us free energy—free mechanical energy, in this case. It changed the texture of society in most ways. This revolution, theinformation revolution, is a revolution of free energy as well, but of another kind: free intellectual energy. It’s very crude today, yet our Macintosh computer takes less power than a 100-watt light bulb to run and it can save you hours a day. What will it be able to do ten or 20 years from now, or 50 years from now? This revolution will dwarf the petrochemical revolution. We’re on the forefront.  - Steve Jobs Interview – 1985 Playboy Magazine

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